





FAQs All you need to know about the Solum Knot Bracelet
How long will it take to receive my order?
How long will it take to receive my order?
We process orders within 1-2 business days. Once shipped, delivery typically takes 5-9business days. For custom pieces with personalized details like letters or symbols, production may take a bit longer as each item is crafted just for you.
What if I’m concerned about the quality?
What if I’m concerned about the quality?
We stand by the quality of our jewelry and offer a 30-day money-back guarantee. If your piece breaks, fades, or doesn’t meet your expectations for any reason within 30 days, we’ll replace it for free. Crafted with premium materials like 18k gold plating and stainless steel, our pieces are designed to last a lifetime.
Who is this jewelry designed for?
Who is this jewelry designed for?
Our jewelry is perfect for anyone celebrating a strong, unbreakable bond. This includes couples, best friends, siblings, parents and children, grandparents, and anyone with meaningful relationships.
Can I track my order?
Can I track my order?
Absolutely! All orders are shipped with a trackable method. You can use your order information to track your package at any time.
What materials are used in your jewelry?
What materials are used in your jewelry?
We use 18k gold plating and premium 316L stainless steel for our pieces. Whether exposed to sweat, heat, water, or pool chemicals, the materials are designed to resist fading or discoloration, preserving your jewelry for years to come.
What is your return policy?
What is your return policy?
We offer a hassle-free 30-day return policy. If you’re unsatisfied with your purchase, you can request a full refund within 30 days of receiving it. Returned items must be unworn and in their original condition. While we don’t cover return shipping unless the item is damaged, you’ll receive a full refund for the purchase price.
Is the jewelry waterproof?
Is the jewelry waterproof?
Yes, it is! Our jewelry is made to withstand exposure to sweat, heat, water, and pool chemicals without fading or tarnishing. If you encounter any defects, we’ll happily replace your item for free.
Is it a good gift?
Is it a good gift?
Definitely! Each item comes ready to gift with a free gift box set, including a dedication card and a microfiber jewelry pouch. It’s perfect for giving to a loved one or treating yourself.
Do you offer a warranty?
Do you offer a warranty?
Yes, we do! All pieces come with a 30-day quality warranty. For an additional extended warranty, you can protect your jewelry for a lifetime, covering any damage—even accidental breakage.
When does your promotion end?
When does your promotion end?
Our site-wide offer is available for a limited time. Be sure to take advantage of it before it’s gone!